A few days after Christmas, I booked two tickets for my other half and I to visit his family in Cardiff via Megabus Gold. We normally usually hitch a ride on the plane which only takes an hour but we’d planned the trip to Cardiff too late for cheap plane ticket prices. So I thought I was being clever when I booked cheap(ish) tickets for us on a sleeper bus.
I was actually quite excited to go on the Megabus, I like travelling and I’d never been on a luxury bus before. We’d booked a double bed but had no idea where on the bus we would be as it’s up to the steward on the bus where we sleep.
As soon as we stepped on the bus, we got shown to our bed where we’d be trying to sleep for the next 7 hours. I was not impressed. Our bed was very low on the ground and a single hammock style bed was above it. Meaning that I had to practically nearly lie on the ground to get into my bed and I had to make sure I didn’t hit the person in the bed above us. This was not shown on their video on the website!
In fact, if you look at the video they show you two people with a double bed sitting upright. Something that I couldn’t do otherwise my head would be in a random stranger’s bed.
The worst part was how claustrophobic the whole journey was.
On booking the tickets, I was also promised complimentary food and drink. On the journey down to Cardiff, we got a bottle of water at night and then breakfast bars and orange juice in the morning but when we came back to Glasgow we only got a bottle of water in the morning. Yet on their website night passengers are supposed to receive
Free wi-fi was also promised however the wi- fi signal was practically non-existent and I had to use my 3G signal instead.
If Megabus called their service Megabus Bronze I wouldn’t be complaining about my journey at all but I felt that we were promised more and we didn’t get the full gold service.
So the motto of this blog post?
If you’re going to book a service, don’t bother watching their promotional video, or taking their 360 degree tour of the bus as what you get is probably not going to be as great as they make out.